Shipping Information 2019-02-20T14:38:50+00:00

Shipping Options

Within Australia:

Standard Delivery with tracking by Couriers costs $5.95. Delivery time: 1 – 6 business days to capital cities and major regional centres.

Express Delivery with tracking by StarTrack Priority Air Courier costs $7.95. Delivery time: next business day delivery to destinations within the air express network. Remote or regional areas sometimes require two or more extra days.

Deliveries to postal addresses will be provided by Australia Post’s eParcel service with tracking. Delivery time: 1 – 7 business days.

Orders over 5kg are delivered by StarTrack Express Road. Delivery time: 1 – 12 business days to most destinations. This service includes tracking.

IMPORTANT: We ship only from Monday to Friday excluding Australian Public Holidays and week-ends. For same day dispatch, orders need to be received by 2.00pm (AEDST). We will try all our best to meet this deadline but we cannot guarantee that all orders received by 2.00pm will be dispatched the same day.

On dispatch of your order from our fulfillment centre we will email you a Dispatch Advice and link to track the delivery of your order. If you have not received your order within 7 business days, please notify us by email at: info@dermrelief.com.au

Internationally:

Standard Delivery with Australia Post’s Airmail International service to the US, UK, Canada or New Zealand. There is no tracking available with this option. Please allow 3-15 business days for delivery.

If your address is outside of the areas listed above, please email your order details (product, quantity, delivery address) to info@dermrelief.com.au and we will advise postage cost and delivery timeframe.

All prices are in Australian Dollars (AUD).

 

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